Faq

Frequently Asked Questions (FAQ)

For your convenience, our most common customer questions are answered right below.

 

Q: What type of hair to get for certain styles?

A: In order to get the proper hair it is best that you schedule a consultation before your appointment.

Q: How far in advance should I book my appointment?

A: At least at week in advance and 2 – 3 weeks in advance for individuals.

Q: Will I be reminded of my appointment?

A: You will be reminded the day before your scheduled appointed.

Q: When should I arrive?

A: You should arrive 5 -10 minutes earlier than your scheduled time.

Q:What if I need to cancel my appointment?

A: You should cancel appointment 24 hours prior to scheduled appointment in order to avoid a cancellation fee.

Q: What if I am late?

A: We understand that life can be busy so we allow a 5 minute grace period to arrive for an appointment. But a courtesy call is required if you know that you are going to be late. There is a fee of $25  for arriving more than 10 minutes late. If we do not receive a courtesy call before your scheduled appointment your appointment will be canceled.

Q: How much should I tip?

A: A professional stylist who keeps you looking great and keeps up with latest techniques, deserves your appreciation. Tipping for service at a salon is the same as tipping for service in a restaurant. Generally 10-20% of the total service price is appropriate, depending on how you feel about the quality of service.

 

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"Don’t Be Stressed that your hair’s a mess, come to Treasure where hands are blessed"