For your convenience, our most common customer questions are answered right below.
Q: What type of hair to get for certain styles?
A: In order to get the proper hair it is best that you schedule a consultation before your appointment.
Q: How far in advance should I book my appointment?
A: At least at week in advance and 2 – 3 weeks in advance for individuals.
Q: Will I be reminded of my appointment?
A: You will be reminded the day before your scheduled appointed.
Q: When should I arrive?
A: You should arrive 5 -10 minutes earlier than your scheduled time.
Q:What if I need to cancel my appointment?
A: You should cancel appointment 24 hours prior to scheduled appointment in order to avoid a cancellation fee.
Q: What if I am late?
A: We understand that life can be busy so we allow a 5 minute grace period to arrive for an appointment. But a courtesy call is required if you know that you are going to be late. There is a fee of $25 for arriving more than 10 minutes late. If we do not receive a courtesy call before your scheduled appointment your appointment will be canceled.
Q: How much should I tip?
A: A professional stylist who keeps you looking great and keeps up with latest techniques, deserves your appreciation. Tipping for service at a salon is the same as tipping for service in a restaurant. Generally 10-20% of the total service price is appropriate, depending on how you feel about the quality of service.
Not finding what you want? Reach out directly through our Contact Us page.